Electronic Social Work Practice

Social work practice in the province of Newfoundland & Labrador (NL) is governed by An Act Respecting the Practice of Social Work CHAPTER S-17.2 (short title Social Workers Act ).  This legislation requires that all individuals using the title social worker and engaging in the practice of social work meet the criteria for registration and be registered to practice. 

Section 2(f) of the Social Workers Act defines social work as:

the assessment, remediation and prevention of psycho-social problems and the enhancement of the social, psycho-social functioning and well being of individuals, families, groups and communities by using social work knowledge, theory and skills to:

(i)  Provide direct counseling and therapy services to a client,

(ii)  Develop, implement, manage or deliver human service programs, including those done in association with other professions,

(iii)  Contribute to the development and advancement of health and social policy, and

(iv)  Conduct research in the science, technique and practice of social work.

Electronic social work services is defined by the Association of Social Work Boards (ASWB) Model Regulatory Standards for Technology and Social Work Practice as the use of computers (including the Internet, social media, online chat, text, and email) and other electronic means (such as smartphones, landline telephones, and video technology) to (a) provide information to the public, (b) deliver social work services to clients, (c) communicate with clients, (d) manage confidential information and case records, (e) store and access information about clients, and (f) arrange payment for professional services.